DESTASIO, Joyce. Review of Empathy by Design: Empathy-Driven Marketing for Libraries. Journal of New Librarianship, [S. l.], v. 9, n. 2, p. 59–62, 2024. DOI: 10.33011/newlibs/17/6. Disponível em: https://newlibs.org/index.php/jonl/article/view/3023. Acesso em: 11 may. 2026.