Vol. 3 No. 1 (2018)
Essays

Offbeat reference requests: When to say yes and how to say no

Jessica Petrey
University of Louisville
Published December 21, 2020
Keywords
  • Reference services,
  • user research needs
How to Cite
Petrey, J. (2020). Offbeat reference requests: When to say yes and how to say no. Journal of New Librarianship, 3(1), 66-69. https://doi.org/10.21173/newlibs/4/13

Abstract

This essay explores the more unusual requests faculty and students make that are outside the normal scope of reference services.  The author provides a list of considerations deciding to fulfill those requests and suggestions for refusing them.