Essays and Opinion Pieces
Published 2020-12-21
Keywords
- Reference services,
- user research needs
How to Cite
Petrey, J. (2020). Offbeat reference requests: When to say yes and how to say no. Journal of New Librarianship, 3(1), 66–69. https://doi.org/10.21173/newlibs/4/13
Abstract
This essay explores the more unusual requests faculty and students make that are outside the normal scope of reference services. The author provides a list of considerations deciding to fulfill those requests and suggestions for refusing them.